Tomiyama normally delivers ordered products within 12 to 24 hours from order submission (only for credit card and Paypal payments). If you decide to pay with bank transfer, your order will be dispatched as soon as Eliteak receives the payment confirmation from its bank.

Tomiyama collaborates with an international express courier throughout Europe.

Standard delivery usually takes 3/7 working days and goods are delivered to the specified address (or closest reachable location).

Order tracking

You can track your delivery in real time. As soon as the shipment starts, you will get an e-mail with the delivery code and a link to the courier Web site. For any delivery or tracking problem, please contact us directly to find a solution, calling phone number +39-039-243131 or writing to the customer care service.

Deliveries during holidays

In mid August and during Christmas holidays, deliveries may be slower due to the high workload to be handled by couriers. If you want to place an order in these periods, please contact us in advance to agree on a reliable delivery deadline.